Job Expired

Title: Sustainable Operations Principal, Macy’s

Application: Link

Location: Remote

About the role

Macy’s is proudly America’s Department Store. For more than 160 years, Macy’s has served generations at every stage of their lives. Customers come to us for fashion, value and celebration.

Macy’s gives our customers the ability to choose their shopping experience – in our stores, on our site, and through our app. Macy’s global Supply Chain manages the end-to-end process of getting products to our customers, no matter how they choose to shop. We deliver high-quality products to our customers wherever needed, whether in-store, curbside, or right at their doorstep. Every colleague in Supply Chain plays a vital role in creating a positive customer experience. This is an opportunity to build a dynamic career across various disciplines in a field marked by rapid change, challenge, and continuous innovation.

This position is remote; can be based anywhere in the US.

We believe that reducing our environmental footprint and preparing our business for a low-carbon economy is good for our customers, our shareholders, our colleagues, the global communities in which we work and do business. In this new role, you will create and lead programs that bring partners from across the enterprise together to improve our environmental performance. You will help us set and achieve goals for being a good steward to the planet and communities, with a special focus on environmental justice.

The role reports to the VP, Sustainability and sits within a center of excellence, working with partners across the enterprise to design and guide the successful implementation of programs that deliver measurable business results. Your success in this role is dependent on your ability to engage business partners in our journey.

Major responsibilities

  • Develop Strategies, Policies and Programs to Improve Our Environmental Performance
    • Working with partners in the enterprise, analyze and report on the current state of operations and business processes that affect our environmental impact or are subject to challenges presented by climate-related risk.
    • Benchmark with industry peers.
    • Develop a strategy and roadmap for prioritizing, building and orchestrating programs in our operations (stores, distribution centers, transportation networks) that will reduce our exposure to climate change and related material risks, minimize or zero out our environmental footprint, engage our customers, and improve equity through environmental justice.
    • Align legacy programs (energy management, solar, etc) and support their leadership in setting and achieving ambitious goals
    • Lead the business in target setting and public goals, in alignment with stakeholder interests, our business objectives, and our platform of purpose.
    • In support of investor expectations, document a plan describing how our business model will be prepared for a “net zero economy.” (Where global warming is limited to well below 2ºC, consistent with a global aspiration of net zero greenhouse gas emissions by 2050.)
  • Engage with Internal and External Stakeholders and Partners
    • Represent the team and the company in dialogue with stakeholders about strategies for reducing our footprint and nurturing healthier communities and ecosystems.
  • Guide Financial and Business Planning Processes to Account for Climate Risk and ESG Objectives
    • Work with leaders in Finance and Risk Management to integrate climate and other environmental impact concerns into our risk assessment and mitigation plans
    • Partner with Finance, Procurement and Legal to incorporate environmental data and climate risk concerns into business/financial processes and disclosures following TCFD guidance and forthcoming regulations
    • Partner with Operations/Supply Chain to align their business planning with the company’s environmental targets
  • Support a Vision for Product-Level ESG Data
    • Drive the collection and validation of environmental and climate-change related data to share in sustainability reporting and ESG disclosures.
    • Monitor trends in rendering ESG data to support consumers’ purchasing decisions and contribute to plans for these efforts.
  • Additional responsibilities:
    • Partner with other members of the ESG/Sustainability Center of Excellence to align on shared objectives and enhance each other’s work.

Skills and attributes for success

  • Familiarity with the retail and apparel industries’ environmental impact and strategies that mitigate risks or make a positive contribution to the planet’s environmental health. Experience in retail, apparel, CPG, or food & beverage industries could be relevant to this role.
  • Understanding of consumer interests in sustainable products and experiences
  • Ability to interpret environmental law and related regulations, explain the implications for our company and plan a meaningful course of action.
  • Experience in conceptualizing and from-the-ground-up building of programs for reducing waste and emissions in a company’s operations.
  • Experience in a supply chain/operations environment – be it in a DC or plant, facilities management, logistics, or related role. You should be fluent in the retail business processes that produce waste and emissions and be able to apply your experience on how to implement strategies for reducing or eliminating them, in parallel with our other business objectives.
  • Experience in packaging reduction is a bonus.
  • Familiarity and interest in environmental justice is a plus, including experience  stakeholder and community engagement.
  • Demonstrated capacity to work through ambiguity to engage business partners in problem solving.
  • Experience in navigating complex organizations, building productive partnerships and leading change through influence to drive better business results.
  • Ability to construct business cases, identify meaningful business outcomes, and build program and project roadmaps for producing high-quality deliverables on time and meaningful change over time.
  • Educate and effectively communicate complex ideas with senior leaders.
  • Capacity to work independently on problem-solving and strategizing, but also serve as a trusted partner with colleagues on the team and in the enterprise.
  • Ability to independently keep pace with industry and business trends and pivot quickly as conditions change.


  • This job has expired!
Share this job